Problem
Summary of Issue:
As the registrar we will assist in the following domain dispute, providing the specific criteria is met.
Information:
The domain has been moved without the domain owner’s consent by means of the password or EPP code for the domain.
The domain has been moved with the domain owner’s consent by means of the password or EPP code for the domain.
Solution
The domain has been moved without the domain owner’s consent by means of the password or EPP code for the domain.
1-The complainant may obtain access to the domain by providing the password over the original account or the EPP code over the domain. In this case we will move the domain back to the original account.
2-Other means whereby a complainant may obtain access to the domain is to provide proof of ownership of the domain through the whois, if the whois displays their contact information we will need proof of this contact information by faxing proof of the address. (i.e. Drivers license, business license, or passport if they contain the owners name as well as the address the have listed in the whois.)
The domain has been moved with the domain owner’s consent by means of the password or EPP code for the domain.
1-The complainant may obtain access to the domain by providing proof of ownership of the domain through the password over the account the domain is still on or the last 4 digits of the credit card used for the most recent purchase of the domain or through the whois, if the whois displays the customers contact information which would need to be proven by faxing proof of the address. (i.e. Drivers license, business license, or passport if such contain the owners name as well as the address which is listed in the whois.)
2-If this proof is not able to be obtained the complainant will have to go through the means of legal recourse having legitimately lost property in a way which will only be able to be proven through such means. The domains which are eligible for domain disputes are those which are described in the UDRP (concerning trademark issues.) as established by ICANN.
Additonal Notes:
For full information concerning the UDRP policy as established by ICANN please refer to the following link:
http://www.icann.org/dndr/udrp/policy.htm
See the following link for information on how to file a dispute or response.